Get information about Momentoitalia and the way we operate to get you the best in modern Italian furniture. We follow the trends and update our collection every year. At momentoitalia you will find trendy modern Italian furniture, designer furniture for residential and contract projects. Our frequently asked questions will help you to get to know us a little more and if you still have questions just call us !
What is momentoitalia.com?
Momentoitalia.com is a CONCEPT.It is a virtual window
shop for all the people interested in top designed Italian contemporary
furniture and accessories for the home or office, Luxury goods designed only with the Italian taste.
is behind momentoitalia.com?
It is an international well-established company, CGS Group, which is on this market since 1986 and has represented some of the major Italian and European manufacturers. CGS Group experience has been achieved through a direct knowledge of the Italian companies and their products.
3- Do you have a store location?
We are located in New York City, Manhattan, in the heart of Chelsea district, and we have a studio-loft with display of some of our extensive furniture collection, all catalogs and sample of material. Our studio-loft is extremely easy to reach by public transportation: F - V train are just in front of the building entrance, NRW trains are 1 block away, 1-9 trains are 2 block away as well as C E trains. And we are covered by a large number of buses...but hey you can always get a taxi right? map location
CGS Group Inc designitalia www.momentoitalia.com
71 West 23rd Street suite 1623 New York NY 10010
ph 212 - 366 1777 toll free 1-877DECOR69 - fax no. 212 3660715
Monday-Friday 10am - 5pm by appointment only
Saturday : by appointment only
can I be in touch with momentoitalia.com?
Momentoitalia.com has its own office in New York City, in the
area of Chelsea, where the action is for all designers and decorators. You can call our number at 212 366 1777 or email us at email@example.com
should I buy from momentoitalia.com?
Because Momentoitalia proudly carries only ITALIAN modern high end furniture, PRODUCED IN ITALY and IMPORTED FROM ITALY. There is quiet a big difference between selling ITALIAN FURNITURE and other companies selling so called "European" furniture. The word "European" is very general. Where is that furniture made exactly? WE ALL KNOW THAT THE BEST MODERN FURNITURE COMES FROM ITALIAN MANUFACTURERS ONLY. In our country DESIGN IS OUR GOAL, OUR PASSION, OUR TRADITION. CREATIVITY IS PART OF OUR EVERYDAY LIVES. OUR PASSION HAS BEEN PASSED FROM GENERATIONS TO GENERATIONS . ON MOMENTOITALIA YOU WILL FIND ONLY HIGH END ITALIAN FURNITURE. We have a continuous relationships with the Italian manufacturers, we know them personally and we visit them continuously by attending trade shows and visiting their premises in Italy. We not only sell their products but promote their concept with retail stores in USA as well. Most of the prouducts they make, we have seen in person and tested.
kind of products momentoitalia carries?
Momentoitalia represents the Italian Design and Lifestyle, luxury goods for personal satisfaction. Our concept ranges from bedroom to living room, accessories, complements, rugs, design objects for your upscale living environment. But we look forward and we gaze at a more global design concept including luxury Italian fine jewelry and accessories. MOMENTOITALIA CARRIES ONLY ITALIAN MADE FURNITURE.
7- Will I find only furniture products
No you won’t, because momentoitalia is ready to give full
decorating and design services for the private client or for the
trade. Through our company is possible to develop contracts in
the hospitality, entertainment, business contracts.
if I am looking for a product that is not on momentoitalia?
Momentoitalia sells only the products manufactured by the Italian companies with which it has a business relation. We do not sell products we do not know.
momentoitalia is not equipped as an e-commerce website?
Because we believe buying furniture is not like buying a book or a dvd. We love the internet, but BUYING ITALIAN FURNITURE requires experienced staff which will guide you through the purchase process and explain you all the different details about specific products. Also, because our products are flexible and available in multiple solutions and hundreds of colors, we want you to choose the exact right tone and the proper layout for your space by giving you multiple choices. We can supply you with specific information about a certain product and give you our professional opinions and feeling about it, something that a website could never do. We believe
we can offer you what you really are looking for, and we are
self confident that what you are buying from us is a product and
not a picture.
is the average price of the products shown on the website?
Our products come from the high level Italian furniture manufacturers. All of these products come directly from the factory
in Italy. We do not sell end of production, out of stock, or stock
merchandise. We do not sell overproduction goods and first of
all, we do not sell copies. Our furniture is designed by the
major designers, and by young Italian designers. The factories
partecipates to the major international furniture shows worldwide.
For all of these reasons, our merchandise is high-end level, but
we can guarantee better prices and an outstanding service.
is the delivery time to receive my goods?
As the merchandise is coming directly from Italy, delivery time is approximately 10-14 weeks.This is due to production time, shipping, and custom security controls in both countries of origin and destination.
is taking care of the transportation of the goods?
Our staff is involved since the moment of purchase till the moment
of the final delivery. We take care of the status of the orders,
shipping, crating of goods, insurance, post sale services. We
use different accredited international known freight forwarders
who take care of the shipping and handling of the goods.
13- What about return policy?
Each of the piece we sell, with few exception, is custom made as per customer specification . They are made with fabric or leather and size of your choice and will be produced for you in Italy as per your specifications. Therefore they are considered special orders. This is considered non returnable, non refundable, unchangeable.
14- What are the finishes and fabric options available?
Each product is available in different kinds of finishes, configurations and sizes. You will be amazed by the different possibilities and the wide range of colors selection you can have your product be made of.
15- Can i use my own fabric or leather?
For all our upholstery items you can supply your own fabric or leather. Yardage needed will be confirmed by us after being confirmed by the Italian manufacturer about the exact quantity needed. You will be responsible to send the fabric directly to the manufacturer in Italy only after receiving a confirmation by us. You will be responsible for any custom duties applied in Italy for fabric custom clearance. It is very important you follow our instructions carefully and do not send any material prior to our confirmation.
16- Which kind of shipping services / deliveries do you offer?
In our furniture quotes, shipping from Italy to our warehouse in New York or New Jersey and all expenses related are included in the price. Local delivery from our warehouse to final customer delivery location will be quoted separately. Sales taxes will be applied for delivery within New York State, as per New York State Law. Althoug we are able to offer curbside delivery and drop shipments, we value and prefere to offer you a white gloves in home delivery.
17- What is the lead time for your furniture?
Lead time for items shipped from Italy can vary from 12 to 14 weeks. Lead time is only indicative and depends from a series of important factors that are beyond our control. Customs security controls, strikes, weather conditions, shipping routes, and other factors may contribut to change lead time. It is very important to note that all the Italian manufacturers are close during the month of August for summer vacation, and during Christmas Holidays for celebrations. These two period of the year may affect lead time significantly, therefore if you plan to purchase furniture from us plan in advance keeping in mind these two time frames.